Although we value your privacy and confidentiality, it may be necessary to outsource your story, manuscript or book so that you can receive the best possible product. This outsourcing could include a transcription service, a sub-editor, a videographer, book printer, and a photograph photocopying business.
We will only use testimonials and examples of your story where we have permission. Identifying details such as surnames and current suburbs will be removed.

We will only use testimonials and examples of your story where we have permission. Identifying details such as surnames and current suburbs will be removed.

This website storiestokeep.com.au is operated by or on behalf of Stories to Keep (ABN 19 362 876 762). This policy sets out how Stories to Keep manages your personal information through adopting the 13 Australian Privacy Principles under Schedule 1 of the Privacy Act 1988 (Commonwealth) and other laws, which protect your privacy your information.

Any names or email addresses entered into this website will be used exclusively for the purpose stated and will not be made available for any other purpose or to any other party.

Information that identifies you as an individual is referred to as ‘personal information’. Examples of personal information might include your name, a pseudonym, your address, email address or your phone number.

We will only collect information you supply to Stories to Keep. That might include a feedback form or other personal information you supply when you use our services. If you receive email communications from us, you can unsubscribe at any time.

Stories to Keep like other company websites collects information about you when you read, browse or download information from our website. 

Our internet service provider may also collect information about the date, time of your visit, the pages you were interested in and any information you downloaded. This information may be used for statistical, reporting and website administration purposes as well as maintaining and improving our website.

We may use cookies from time to time. Cookies enable our website to recognise your browser and are used extensively throughout the web. Cookies may collect non-personal information such as the date, time or duration of your visit, or the pages accessed. This information is aggregated and not linked to any individual. You can erase cookies from your hard drive, block them or receive a warning before a cookie is stored. For best use of our website, please allow cookies.

We may need to collect and use your information to:

• Identify you and assess your application for our services and products;
• Communicate with you to provide services, products, or information;
• Email you e-newsletters if you ask to receive them. You can unsubscribe at any time; and
• Improve the Stories to Keep website and improve the user experience.

Where permitted or required by law we may also collect, use and exchange your information. This list is not all-inclusive and may change from time to time.

We may, from time to time, use direct marketing via email, social media, or other customised content or advertising to promote Stories to Keep’s business, services and special offers. You may unsubscribe to this at any time or contact us to opt out.

Stories to Keep uses Google Analytics, a Google web analysis service. Google uses data to track and examine how www.storiestokeep.com.au is used. It creates reports and shares them to other Google services. Find Google’s privacy policy here: http://www.google.com/intl/en/policies/privacy/.

We will take reasonable steps to protect any personal information we hold about you, and will take reasonable steps to correct any incorrect information held by us about you – be it electronically or in hard copy. We take reasonable steps to protect your personal information from misuse, loss, from unauthorised access, modification and disclosure.

To make a request to access or correct any personal information we hold about you, please contact us.

When you do so, please provide as much information as you can to help us identify that information. If permitted by law, you may be charged an access fee. In some circumstances, we may not be required by law to provide you with access or to correct your personal information. We will inform you of the reasons for this if that is the case.

 Stories to Keep’s website may contain links to other sites. Please be aware that Stories to Keep cannot be responsible for the privacy policies or practices of those websites.
This policy may change from time to time. Updated versions will be posted to our websites with the date it is updated.

Please contact Stories to Keep directly in the first incidence via our online form or via email. We are also available via phone. If you think we have failed to comply with the Australian Privacy Principles. If you feel dissatisfied with our response, you are welcome to lodge a complaint with the a relevant regulator such as the Australian Information Commissioner via www.oaic.gov.au.

Contact

Phone: 0417 336 997. PO Box 5012, Brunswick North 3056.